Refund Policy
No refunds. All sales are final. If you or someone in your party cannot attend we will gladly mail you a donation letter for the face value of the ticket(s). You must notify us before the show starts and turn in the ticket(s). In the rare event a show is cancelled you will be refunded the face value of the tickets. We are sorry but online convenience fees are non-refundable.
Exchange Policy
Exchanges for a different date of the same show are subject to availability and must be made during Box Office hours, Monday thru Friday, 10 AM – 3 PM. Non-subscribers are subject to a $5 charge (per order not per ticket) for any exchanges. Subscribers enjoy unlimited free exchanges.
Senior, Under 30 and Youth Tickets
Seniors (65 & over), Under 30 & Youth (17 & under) must show a valid ID to receive discount.
Group Tickets
Please contact the Box Office at 707.763.8920 for group sales discount for 10 or more.
Seating
All tickets are for open seating and we recommend arriving 30 minutes before curtain. Buy 6 or more tickets and receive reserved seating for that performance. Donate $1,000 and receive reserved seating for one full year! Please arrive at least 15 minutes before curtain or reserved seats will be released. Reserved seating is not available for Young Repertory Performances.
Child Seating
Please consider the content of the play, audience members, and actors performing before purchasing tickets for young children. Every person needs a ticket to enter the theater. Please no babes in arms.
Disabled Seating
Please contact the Box Office at 707.763.8920 to arrange for disabled seating.
Late Seating
Out of courtesy to the actors and audience, patrons arriving after the performance has started will be seated at the discretion of the House Manager. For certain productions that may not be until intermission.
Dress Code
Audience members may attend in Dior or denim.
Concessions
We sell delicious cookies and beverages at our events at very reasonable prices. Patrons are permitted to bring our concessions into the theater but we do not allow outside food or drink.
Electronic Devices
The use of cell phones, cameras or recording devices is strictly prohibited. Please turn off any devices before entering the theater.
Parking
Parking is free at Cinnabar Theater but can be snug for sold-out shows. Please consider carpooling or driving your smallest vehicle. Parking attendants arrive one hour before curtain. If you arrive before that time you may be asked to relocate your car to maximize parking efficiency. If you plan to purchase tickets at the door (subject to availability) please let the parking attendant know to avoid having your car blocked in.
Directions to Cinnabar.
